Elder Abuse & Neglect

Anyone can report elder abuse. If you are concerned about an older adult (age 60 or older) and have reason to believe he/she is a victim of elder abuse, neglect, self-neglect or financial exploitation call the Massachusetts Elder Abuse Hotline at 1-800-922-2275. Every community in Massachusetts is covered by a designated Protective Service Agency. All reports will be referred to and handled by the local Protective Service Agency. The agency will determine if an investigation is warranted, and if so, investigate the situation and determine the best course of action to alleviate the risk. All calls are confidential.

Note: To make an elder abuse report through June 29th, call Greater Springfield Senior Services at 413-781-8800. Call the 800 number starting June 30th.

Mandated Reporters

Individuals who are required by law to report elder abuse, Mandated Reporters, should call the  Elder Abuse Hotline at 1-800-922-2275 to report cases of abuse.  Following the verbal report please complete and fax the Mandated Reporter Form within 48 hours to the appropriate local protective service agency.