Anyone can report elder abuse. If you are concerned about an older adult (age 60 or older) and have reason to believe he/she is a victim of elder abuse, neglect, self-neglect or financial exploitation call the Massachusetts Central Intake Unit at 1-800-922-2275. Every community in Massachusetts is covered by a designated Protective Service Agency. All reports will be referred to and handled by the local Protective Service Agency. The agency will determine if an investigation is warranted, and if so, investigate the situation and determine the best course of action to alleviate the risk. All calls are confidential.
The Central Intake Unit is open 24 hours a day, 7 days a week
Individuals who are required by law to report elder abuse, Mandated Reporters, should call the Central Intake Unit at 1-800-922-2275 to report cases of abuse. Following the verbal report please complete and fax the Mandated Reporter Form within 48 hours to the appropriate local protective service agency.