Employment Opportunities

A wide range of career opportunities are available through Greater Springfield Senior Services, Inc. We offer full-time employees:

  • 35-hour Full-time Work Week
  • Group Health and Dental Insurance
  • Employer-paid Life and AD&D Insurance
  • 403(b) Thrift Plan, with matching and discretionary contributions
  • Generous Paid Vacation Accrual
  • Paid Sick Leave
  • 11 Paid Holidays
  • Professional Development Program
  • Tuition Reimbursement
  • Flexible Work Schedules
  • Medical and Dependent Care Flexible Spending Accounts
  • Well Day Program
  • Pleasant, Supportive Work Environment
  • Free, Convenient Parking

Greater Springfield Senior Services, Inc. is an AA/EOE.

Resumes and cover letters may be sent to:

Human Resources
Greater Springfield Senior Services, Inc.
66 Industry Avenue, Suite 9
Springfield, MA 01104-3243

Fax: 413-781-0632


Preferred method:

Send e-mail with attachments to  Human Resources 

Current Job Openings:

Protective Services Case Manager - Bilingual Spanish

Duties include intake, investigation, service plans and monitoring cases of abuse and neglect of elders. Requires home visits, knowledge of community resources, ability to work with families, case writing, record keeping and word processing skills. Must have valid driver's license, reliable transportation and be available for rotating on-call duties.

Minimum qualifications: BS degree and three years' experience in case work with a human service agency providing crisis intervention and/or case work services to the elderly; or Master's degree and one year experience.Verbal/written Spanish fluency required.

Senior Care Options Clerk - Bilingual Spanish

Responsible for assigned clerical administrative functions for the Senior Care Options Programs. Accurately processes, maintains and archives departmental and consumer records via manual and/or computerized means in accordance with program/system requirements. Communicates with SCO Providers regarding existing service plans of new enrollees and maintains regarding SCO enrollments. Maintains working familiarity with SIMS and the PCA database, as well as with all relevant SCO databases. Enters relevant date regarding home delivered meals service plans as needed for SCO enrollees. Produces and maintains statistical/tracking data, and other specifications as directed. Works both independently and interdependently as part of a team.

Minimum Qualifications: Two years' general office experience. Good time management and organizational skills; good computer skills including working knowledge of spreadsheets, word processing and data entry; excellent telephone skills; ability to work under pressure, with multiple interruptions and meet deadlines. Verbal/written fluency is Spanish is required.

Part Time Substitute Senior Community Dining Assistant

Senior Community Dining Lunch Program in Springfield needs an outgoing, energetic, friendly person who enjoys working with elders.Presents a welcoming atmosphere; interacts courteously with lunch participants and host site staff; will handle pans of food; ensure that meals are served promptly and within appropriate health and safety guidelines.Must be willing to work at various meal sites in Springfield and the surrounding area.

This substitute position has no set weekly schedule. Days and hours will vary. Hours are between 9:00 am -2:30 pm, plus one afternoon meeting per month. Pay is $11.51/hour and there is a $0.42/mile reimbursement to travel to meal sites. The deadline to apply is 11/09/2018.

Registered Nurse - Adult Family Care Program

Elder Services Agency seeks team player to work as a full-time RN for our Adult Family Care (AFC) Program. No nights, weekends or holidays. Responsible for nursing assessment, screening and evaluation of potential participants and care providers living in the community. Participates in team decisions matching eligible participants and families. Develops, implements, and monitors participants' nursing care plans. Provides healthcare training and education to program participants and foster families. Reviews clients' plans of care in conjunction with the primary care physician semi-annually for accuracy and updates. No hands-on care or heavy lifting required.

Minimum Qualifications: Valid MA RN license, BS in Nursing or Human Services preferred. Minimum one year experience, preferably in community-based setting. Must have valid driver's license and reliable transportation. Spanish fluency helpful but not required.

Companion Transportation Program Supervisor 24 Hours/Week

Responsible for managing the Companion Transportation Program (four 6-hour shifts)

  • Manage the transportation scheduling of clients to medical appointments
  • Hire, train and supervise program staff
  • Conduct quality assurance activities and respond to issues/trends
  • Develop and maintain written policies and procedures for the department
  • Conduct a minimum of three meetings/in-services for Companion staff annually
  • Complete annual performance reviews and driving tests
  • Communicate with Case Managers regarding transportation or client issues
  • Respond to consumer complaints in a timely and professional manner
  • Accurate record keeping and data entry skills
  • Excellent telephone skills

Minimum Qualifications: College degree or minimum of two years working with older adults required. Requires at least one year supervisory experience.

State Home Care Case Manager - Bilingual Spanish or Non-bilingual

Full-time position to assist elderly clients in developing and maintaining maximum independent living. Will be responsible for the assessment and development of service plans and goals. Position requires home visits to elders, knowledge of and extensive contact with community social services agencies, precise record keeping and writing skills. Social work experience and knowledge of social services preferred. Sensitivity to the needs of elders is essential.

Minimum Qualifications: BA/BS degree in Human Services, Social Services or related field. MA Social Work license is desirable. Must have valid driver's license and/or reliable transportation and good driving history.

Geriatric Support Services Coordinator - Bilingual Spanish

Responsible for functioning as a member of the Primary Care Team (PCT) in an entity contracted with MassHealth as a Senior Care Option (SCO). To assess the need and eligibility of applicants and clients for enrollment in the Senior Care Options (SCO) programs. To make recommendations, coordinate, implement, and monitor contracted and community services for the purpose of promoting the client's overall health, independence and to prevent premature institutionalization.

Minimum Qualifications: BA or BS in Social Work, Human Services or related field, experience in case management with geriatric population. LSW a plus. Must have valid driver's license and/or reliable transportation. Verbal/written fluency in English/Spanish required.

Long Term Services and Supports Case Manager - Bilingual in Vietnamese, Russian, Arabic or Nepalese

Responsible for functioning as a member of the Integrated Care Team (ICT) in an entity contracted with MassHealth as a One Care. To provide an evaluation, independent of the One Care organizations, of the need and eligibility of Members for support and services in the community and act as their advocate as needed on the ICT. To make recommendations, coordinate, implement, and monitor contracted and community services for the purpose of promoting the client's overall health, independence and to prevent premature institutionalization, as well as to help the member identify/attain personal goals necessary to promote their health and well-being and enhance their ability to live independently in the community.

Core Competencies and Experience:

  • Experience working with: Disabled adults less than 60 years of age; Persons with mental health diagnoses; Individuals of limited income and resources; People with current or past substance abuseMultiple databases; Multiple programs/payers; Interdisciplinary Teams
  • Excellent problem solving skills
  • Good time management and organizational skills
  • Adaptability and unflappability necessary

Minimum qualifications: Bachelor's degree in related field preferred; 2 years' experience working in a human service field with disabled individuals may be substituted for degree; Requires relevant experience over 1 year up to and including 3 years with disabled adults; Must have valid driver's license and reliable transportation. MA Social Work license desirable. Verbal and written fluency in Vietnamese, Russian, Arabic or Nepalese is preferred but not required.