Employment Opportunities

A wide range of career opportunities are available through Greater Springfield Senior Services, Inc. We offer full-time employees:

  • 35-hour Full-time Work Week
  • Group Health and Dental Insurance
  • Employer-paid Life and AD&D Insurance
  • 403(b) Thrift Plan, with matching and discretionary contributions
  • Generous Paid Vacation Accrual
  • Paid Sick Leave
  • 11 Paid Holidays
  • Professional Development Program
  • Tuition Reimbursement
  • Flexible Work Schedules
  • Medical and Dependent Care Flexible Spending Accounts
  • Well Day Program
  • Pleasant, Supportive Work Environment
  • Free, Convenient Parking

Greater Springfield Senior Services, Inc. is an AA/EOE.

Resumes and cover letters may be sent to:

Human Resources
Greater Springfield Senior Services, Inc.
66 Industry Avenue, Suite 9
Springfield, MA 01104-3243

Fax: 413-781-0632


Preferred method:

Send e-mail with attachments to  Human Resources 

Current Job Openings:

Client Services Administrative Assistant

PCM Program-Bilingual Spanish

  • Full-time position responsible for assigned clerical administrative functions for the Personal Care Management (PCM) Program
  • Accurately process, maintain and archive departmental and consumer records via manual and/or computerized means in accordance with   program/system requirements.         
  • Produce and maintain statistical/tracking data, and other specifications as directed. Follow up as required.
  • Work both independently and interdependently as part of a team.
  • Ability to communicate effectively both orally and in writing
  • Good computer skills including working knowledge of spreadsheets, word processing and data entry (including Windows, Word, Excel)
  • Use table formatting in word processing and spreadsheet applications
  • Excellent problem solving skills
  • Good time management and organizational skills
  • Ability to work under pressure, with multiple interruptions and meet deadlines

Minimum Qualifications: High School Diploma, Two years general office experience. English/Spanish fluency required.

Geriatric Services Support Coordinator - Bilingual Spanish

Full-tme Case Manager to work in neighborhood health clinic's elder service program. Conduct health and functional assessments of program enrollees, assess for Personal Care Attendant services, assist in developing service plans, determine need for community long-term care services, work in team to monitor status.

Minimum qualifications: Bachelor's degree in Social Work, Human Services, Nursing or related field.  Must have valid driver's license and/or reliable transportation and good driving history. Experience in social services/case management required. Requires written and spoken fluency in Spanish and English.

Adult Foster Care Social Worker/Case Manager - Bilingual Spanish

Provides psychosocial evaluation and assessment of referred individuals and potential host families/care providers for Adult Family Care program.   Assists other program staff in matching potential participants with host families.  Helps to develop individualized care plans and goals for program participants.  Provides care management and service coordination including intervention, follow-up services, discharge planning and monthly visits.  Requires good assessment skills, home visits, knowledge of community services, good oral/written communication, data entry skills. 

Minimum Qualifications: Bachelor's degree in Social Work, Human Services, Nursing or related field.  Must have valid driver's license and/or reliable transportation and good driving history. MA Social Work license desirable.   Spanish/English fluency required.

Long Term Services and Supports Case Manager - Bilingual Spanish

Responsible for functioning as a member of the Integrated Care Team (ICT) in an entity contracted with MassHealth as a One Care or Accountable Care Organization (ACO).  To provide an evaluation, independent of the One Care or ACO Programs, of the need and eligibility of Members for support and services in the community and act as their advocate as needed on the ICT.  To promote the independent living, social model of disability, wellness and recovery models of engaging with disabled individuals.  To make recommendations, coordinate, implement, and monitor contracted and community services for the purpose of promoting the client's overall health, independence, and well-being.  To work to prevent premature institutionalization and help the member identify/attain personal goals necessary to promote their health and well-being and enhance their ability to live independently in the community.

  • Receive and process referrals from the Lead Agency of the Care Alliance of Western Mass (CAWM) for ACO Members and directly from the One Care Programs for One Care Members, and respond to all requests for re/assessments within contract specified guidelines
  • Work with the Member, ICT, and legal guardians or informal caregivers (when appropriate) to develop a service plan which addresses the Members' needs and identifies goals to enhance independent living


  •  Bachelor's Degree in related field preferred
  • Associates Degree with two (2) years of experience working in human service field with disabled individuals OR High School Diploma with 3 years of relevant experience with disabled individuals required
  •  Must have valid driver's license and reliable transportation. 
  •  MA Social Work license desirable.
  • Spanish/English Fluency required.

State Home Care Case Manager - BIlingual Spanish

Full-time position to assist elderly clients in developing and maintaining maximum independent living.  Will be responsible for the assessment and development of service plans and goals.  Position requires home visits to elders, knowledge of and extensive contact with community social services agencies, precise record keeping and writing skills.  Social work experience and knowledge of social services preferred.  Sensitivity to the needs of elders is essential.

Minimum Qualifications: BA/BS degree in Human Services, Social Services or related field.  MA Social Work license is desirable.  Must have valid driver's license and/or reliable transportation and good driving history. Spanish Fluency Required.