Employment Opportunities

A wide range of career opportunities are available through Greater Springfield Senior Services, Inc. We offer full-time employees:

  • 35-hour Work Week
  • Group Health and Dental Insurance
  • Employer-paid Life and AD&D Insurance
  • 403(b) Thrift Plan
  • Generous Paid Vacation Accrual
  • Paid Sick Leave
  • 11 Paid Holidays
  • Professional Development Program
  • Tuition Reimbursement
  • Flexible Work Schedules
  • Medical and Dependent Care Flexible Spending Accounts
  • Well Day Program
  • Pleasant, Supportive Work Environment
  • Free, Convenient Parking

Greater Springfield Senior Services, Inc. is an AA/EOE.

Resumes and cover letters may be sent to:

Human Resources
Greater Springfield Senior Services, Inc.
66 Industry Avenue, Suite 9
Springfield, MA 01104-3243

Fax: 413-781-0632


Preferred method:

E-mail: Human Resources

Current Job Openings:

Geriatric Support Services Coordinator - Bilingual Spanish

Case manager to work in neighborhood health clinic's elder service program. Will conduct health and functional assessments of program enrollees, assess for Personal Care Attendant services, assist in developing service plans, determine need for community long-term care services and work as part of a team to monitor status.

Minimum qualifications: Bachelor's degree in Social Work, Human Services, Nursing or related field. Must have valid driver's license and/or reliable transportation and good driving history. Experience in social services/case management required. LSW a plus. Verbal/written fluency in Spanish and English required.

Billing Accountant

Responsibilities may include any of the following:

Process the Caregiver Logs for the Adult Family Care (AFC) program; Submit billing to Medicaid, using the appropriate software, for the AFC and Personal Care Management (PCM) programs; Track all billings, payments, voids, denials and recoupments to ensure ease of reconciliation to accounting software; Accurately process all services data entry, including openings, changes, closings and transfers, for consumers in any of the Senior Care Options (SCOs) or One Care (OC) programs, as applicable; Submit billing to various SCOs and OC entities according to contract terms and billing requirements
Process all provider billings and act as liaison with providers with respect to all billing issues; Generate monthly invoices for consumers and answer telephone inquiries from consumers regarding invoice questions or concerns; Enter client copayments into appropriate software and prepare cash deposits for client copayments to be brought to the bank; Respond to requests for verification of payments for consumers related to housing assistance, long-term care insurance, etc.

Minimum Qualifications: Associate's Degree in related field with over three years of relevant experience; or High school diploma, or equivalent, with over five years of relevant experience.  Strong computer skills including thorough working knowledge of Windows, Word, Excel and Outlook; Good time management and organizational skills.

Client Services Administrative Assistant - PCM Program

Bilingual Spanish preferred but not required 

Full-time position responsible for assigned clerical administrative functions for the PCA Program

  • Accurately process, maintain and archive departmental and consumer records via manual and/or computerized means in accordance with program/system requirements. 
  • Produce and maintain statistical/tracking data, and other specifications as directed. Follow up as required.
  • Work both independently and interdependently as part of a team.
  • Ability to communicate effectively both orally and in writing.
  • Good computer skills including working knowledge of spreadsheets, word processing and data entry (including Windows, Word, Excel)
  • Use table formatting in word processing and spreadsheet applications .
  • Excellent problem solving skills.
  • Good time management and organizational skills.
  • Ability to work under pressure, with multiple interruptions and meet deadlines.

Minimum Qualifications: High School Diploma, Two years general office experience.