Employment Opportunities

A wide range of career opportunities are available through Greater Springfield Senior Services, Inc. We offer full-time employees:

  • 35-hour Full-time Work Week
  • Group Health and Dental Insurance
  • Employer-paid Life and AD&D Insurance
  • 403(b) Thrift Plan, with match and discretionary contribution
  • Generous Paid Vacation Accrual
  • Paid Sick Leave
  • 11 Paid Holidays
  • Professional Development Program
  • Tuition Reimbursement
  • Flexible Work Schedules
  • Medical and Dependent Care Flexible Spending Accounts
  • Well Day Program
  • Pleasant, Supportive Work Environment
  • Free, Convenient Parking

Greater Springfield Senior Services, Inc. is an AA/EOE.

Resumes and cover letters may be sent to:

Human Resources
Greater Springfield Senior Services, Inc.
66 Industry Avenue, Suite 9
Springfield, MA 01104-3243

Fax: 413-781-0632


Preferred method:

Send e-mail with attachments to  Human Resources 


Current Job Openings:

Ombudsman Program Supervisor

Oversees and administers the services of the local Ombudsman Program and promotes the program's philosophy.  Recruits, trains and supervises volunteers.  Observes long term care facilities to ensure appropriate operations.  Receives, assesses and resolves complaints. Conducts informational seminars at facilities regarding the Ombudsman Program and residents' rights.  Identifies to Department of Public Health staff, facility recertification and re-licensing staff, areas of concern or situations in need of improvement or correction.  Establishes and maintains relations with elder service agencies.  Attends regular and ad hoc meetings with State Long Term Care Ombudsman's Office.  Disseminates information to the public about the program via seminars, presentations, and printed materials.  Develops, maintains and updates procedures for staff and volunteers.

Minimum Qualifications: Bachelor's degree in related field preferred but not required.  At least one year supervisory experience required.  Must successfully complete EOEA Long Term Care Ombudsman certification.


Registered Nurse - Personal Care Management Program

Enjoy Work/Life balance!  Elder Services Agency seeks team player to work as an RN for our Medicaid Programs - Personal Care Management and Adult Family Care Family Care. No nights, weekends or holidays.  Duties include performing assessments of elderly and disabled individuals living in the community.  Participates in team decisions matching eligible participants and families.  Develops, implements and monitors participants' nursing care plans. No hands-on care or heavy lifting required. 

Minimum Qualifications: Valid MA RN license, BS in Nursing or Human Services w/three years of clinical experience including one year of community based nursing.  RN with no BS and an additional two years of community based nursing may be considered. Must have valid driver's license and reliable transportation.

Human Resources Assistant - 20 hours/week

Responsible for assigned clerical administrative support for the Human Resources function.

  • Assist staff  with human resources related inquiries and paperwork

  • Accurately process benefits enrollments

  • Prepare and maintain personnel files

  • Assist in recruiting activities such as attending career fairs, distributing job postings; and assist with advertising job openings

  • Enter employee information in ADP

  • Provide clerical support including faxing, filing, photocopying and scanning

  • Perform background checks including but not limited to driver history, OIG, Federal GSA's SAM and education verification

  • Track various training attendance

  • Track periodic checks such as driver history, conflict of interest, OIG etc.  Follow up with staff as needed

  • Track and organize employment applications/résumés

  • Prepare COBRA paperwork

  • Ensure staff automobile insurance information is up to date

  • Participate in New Employee Orientation

  • Create identification badges

Minimum Qualifications: Bachelor's degree preferred but not required. Two years general office experience. Human resources experience preferred. Good computer skills including working knowledge of spreadsheets, word processing and data entry, Good time management and organizational skills. Ability to work with persons with diverse backgrounds, skills and abilities.  

Geriatric Services Support Coordinator - Bilingual Spanish

Full-time Case Manager to work in neighborhood health clinic's elder service program. Conduct health and functional assessments of program enrollees, assess for Personal Care Attendant services, assist in developing service plans, determine need for community long-term care services, work as part of a team to monitor status.
Minimum qualifications:  Bachelor's degree in Social Work, Human Services, Nursing or related field.  Must have valid driver's license and/or reliable transportation and good driving history. Experience in social services/case management required.  Requires written and spoken fluency in Spanish and English.

Registered Nurse - State Home Care Program

Enjoy Work/Life balance! Elder Services Agency seeks team player to work in our Home Care department. No nights, weekends or holidays. Duties include performing assessments of elderly and disabled individuals living in the community. Completes initial assessments and annual reassessment visits on all personal care and home health aide clients; makes interim visits as needed.  Develops appropriate care plans for personal care clients.  Prepares and maintain nursing paper and electronic files. No hands-on care or heavy lifting required. 

Minimum Qualifications: Valid MA RN license, BS in Nursing or Human Services preferred.  Minimum one year experience, preferably in community-based setting.  Must have valid driver's license and reliable transportation.

Purchased Services Specialist - Part-time

15 hours per week

Responsible for timely and accurate coordination of client service transactions through appropriate internal and vendor channels. Ensure accuracy and timely processing of service authorizations and care plans to all appropriate vendors and departments.  Liaise with Case Managers, Supervisors and other Administrative Assistants to facilitate efficient recording and delivery of authorized services.  Will resolve service coordination issues and maintain service clustering.  Collate and tabulate statistics for surveys.

Minimum qualifications: High School diploma or equivalent plus two years of related experience or Associate's Degree plus one year related experience. Will operate keyboard 80-90% of the time.  Proficiency in data entry and general knowledge of computer systems including word processing, FoxPro and various Microsoft Windows driven systems.