Information Referral

The GSSSI Information and Referral Department excels at assisting people in finding information about services, benefits, and programs that support older adults, persons living with disabilities, and their caregivers. Our highly trained, bilingual team of Information and Referral Specialists stand at the ready to assist callers in making referrals to our various in-house programs, locate other public benefits, or case consult with community professionals. Customer Service is our highest priority and our I&R team will ask callers a series of questions that will help determine the caller's next steps.

Information and Referral Specialist are available by phone, email, and our new online Chat Feature!

Hours of Operation:

413 Cares - Connecting People With Resources

Monday - Friday
8am to 5pm Eastern Time

Connect with GSSSI's I&R Department:

Online Chat

Our chat feature is available Monday through Friday 8am to 5 pm Monday through Friday Eastern Time.

Click the chat icon on the lower right of the screen.

Online Referral Form

Professional Referral Sources can make a referral for one of our in- house programs 24/7.

Make an online referral