Advice & Information

Not sure where to begin? Since 1972, Greater Springfield Senior Services, Inc. (GSSSI) has been a trusted source of information and support for older adults, caregivers, and individuals living with disabilities.

Our knowledgeable, bilingual Information & Referral (I&R) Specialists are here to help you navigate GSSSI’s wide range of programs and community supports that best fit your needs.

Available Monday - Friday 8am - 5pm

Call today: 413-781-8800
ask for the Information & Referral Department
or use our contact form >

Skip navigation

Caregiver Information

We provide information, training, and guidance to those individuals providing care for a spouse, life-partner, parent, relative, or friend.
Caregiver Information
Community Presentations

We offer free informative presentations to community groups and organizations to help raise awareness about programs and services available to older adults and caregivers.
Community Presentations
Information & Referral (I&R)

Our I&R team serves as the central access point for information about our programs, services, and other community-based resources and how to access them. Whether you're seeking support for yourself or a loved one, we are here to guide you every step of the way.
Information & Referral (I&R)
Options Counseling

Do you need more than a phone call to I&R? This program meets one-on-one with individuals in the setting of their choice to help them explore choices, understand available supports, and make informed decisions—all with the goal of promoting independence in the setting that feels right for them.
Options Counseling