Who We Are

Our Mission:
Greater Springfield Senior Services, Inc. is dedicated to maintaining a quality of life for older adults, caregivers and persons living with disabilities. This mission is achieved through the provision of programs, services and informational support. We foster independence, dignity, safety and peace of mind and promote the right of all individuals to live in the setting of their choice. We help them make informed choices to enhance their well-being.

Greater Springfield Senior Services Inc.

GSSSI is part of a network of twenty-five (25) Aging Service Access Points (ASAP), funded by the Executive Office of Elder Affairs, to provide information and referral services, home and community based services to persons residing in the twelve cities and towns in our catchment area. These cities and towns include: Agawam, Brimfield, East Longmeadow, Hampden, Holland, Longmeadow, Monson, Palmer, Springfield, Wales, West Springfield, and Wilbraham.

GSSSI is also designated as an Adult Protective Services Agency by the Commonwealth to investigate elder abuse in the following cities and towns: Agawam, Brimfield, Chicopee, East Longmeadow, Granby, Hampden, Holland, Holyoke, Longmeadow, Ludlow, Monson, Palmer, South Hadley, Springfield, Wales, West Springfield, and Wilbraham.

In addition to these designations, GSSSI is designated as an Area Agency on Aging (AAA) to receive federal funds through the Older Americans Act to plan, coordinate, and fund programs, as well as advocate for the development of a comprehensive plan of services for those with the greatest economic and social needs within the GSSSI catchment area. GSSSI is able to offer a comprehensive Nutrition Program, Evidence Based Trainings, Family Caregiver program, Long Term Care Ombudsman program, as well as fund other community based organizations in order to meet the needs of our most vulnerable populations.

Through its own initiative, GSSSI has entered into contract with the Executive Office of Health and Human Services to serve as an Adult Family Care and Personal Care Management provider agency. GSSSI provides case management services to Senior Care Option and One Care Plans.


GSSSI programs are funded in whole, or in part, by contracts with the Massachusetts Executive Office of Health and Human Services, Massachusetts Executive Office of Elder Affairs, the Federal Administration for Community Living, participating insurance providers and donations.

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