Leadership

Jill Keough
Executive Director

Jill has been GSSSI’s Executive Director since 2017. Jill came to GSSSI with over 25 years' leadership experience in the health care and senior living sectors. The foundation for Jill's vision is based on GSSSI's forty-nine (49) year history of supporting older adults and persons with disabilities within their communities. Jill believes GSSSI’s focus is to always improve the consumer experience through communication, collaboration and coordination. GSSSI is committed to exploring new and innovative ways to improve the consumer experience through strategic partnerships and/or associations, as well as technology. Jill holds a Bachelor of Science Degree in Business Communications from Bentley University. She presently serves as an Officer in Mass HomeCare, as well as a board member for other community based organizations.

Magy Ramos
Managed Care and Mass Health Director

Magy has been a part of the Greater Springfield Senior Services Team since 2005. Throughout her career with GSSSI, Magy has ascended through various senior leadership positions before accepting the role of Managed Care and Mass Health Programs Director in 2019. Magy currently oversees the Senior Care Options and One Care Programs, Accountable Care Organization, Adult Foster Care, and Personal Care Management programs. She holds a Master's Degree in Nonprofit Management and Philanthropy from Bay Path University.

Dan Vieu, MPA
EOEA Programs Director

Dan joined GSSSI in 2019 as GSSSI's EOEA Programs Director. Dan is responsible for the oversight of the Information & Referral Department, State Home Care Program, Family Caregiver Program, Options Counseling Program and Money Management program. He also serves as the agency's representative on the EOEA and Mass Home Care Technology Innovations Workgroup. Dan has spent over 16 years providing leadership within the field of Human Services through various non-profit agencies ensuring the delivery of social and supportive services to aging adults and disabled individuals. Dan holds a Master's Degree in Nonprofit Public Administration from Westfield State University and a Bachelor's Degree from the University of Indianapolis.

Patricia Young
Administration & Finance Director

Patee joined GSSSI in 1997. Patee is responsible for overseeing all aspects of the Fiscal Department, managing an annual budget in excess of $33 million. She is a Certified Public Accountant (CPA) and holds a Bachelor of Science Degree in Business Administration from Western New England University.

Ann Marie

Ann Marie Garner
Quality Assurance/Improvement Director

Ann-Marie has been a part of the Greater Springfield Senior Services team since 2017. Ann Maire brings to her role over 15 years of Aging Service Access Point experience. She currently oversees the agencies' compliance of Quality Assurance and Quality Improvement program regulations; staff training and the internships program. She holds Bachelor’s Degrees in Psychology and Human Services, from Mount Saint Mary College, NY.

Anna Randall

Anna Randall
Area Agency on Aging Director

Anna has been with Greater Springfield Senior Services since 2008 and has held several progressive leadership roles within the agency before becoming the AAA Director in 2020. Anna oversees the Nutrition Department, the Long Term Care Ombudsman Program, and other programs federally funded by the Older American's Act. Anna has been a Certified Dementia Practitioner since 2017 and holds a Bachelor's Degree in Communications & International Studies from the University of North Carolina at Charlotte.